Last Updated: 12/01/2024

Thank you for choosing our Premium service. We strive to provide high-quality entertainment solutions, but we understand that circumstances may arise where you need to seek a refund. Please review our refund policy below:

Refund Eligibility:

1. Subscription Period: Refunds are eligible within [12 hours] from the date of subscription purchase.

2. Service Issues: If you experience persistent technical issues or interruptions that we are unable to resolve within a reasonable time frame, you may be eligible for a refund.

3. Cancellation within Cooling-Off Period: If you decide to cancel your subscription within [12 hours] of purchase and have not used the service extensively, you may be eligible for a refund.

Non-Refundable Circumstances:

1. Usage: Refunds will not be issued if you have actively used the service for a significant period during the subscription term.

2. Violations: Refunds will not be provided for customers who violate our terms of service or engage in activities that result in the suspension or termination of their accounts.

How to Request a Refund:

To request a refund, please contact our customer support team at support@cheap-iptv.co.uk within the eligible period, providing the following details:

1. Your full name and contact information.
2. Subscription details (order number, date of purchase).
3. Reason for the refund request.

Our team will review your request and respond within [1 day] with further instructions.

Refund Process:

1. If your refund request is approved, the refund will be processed to the original payment method used during the purchase.

2. The processing time for the refund may vary, and it depends on the payment method and financial institution.

Contact Information:

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: support@cheap-iptv.co.uk

Changes to the Refund Policy:

cheap-iptv.co.uk reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.